Providing 1-to-1 Solutions to Help Your Business Thrive with Technology.

Modern IT & Voice, built around your business.

We design, deploy, and manage secure networks, servers, and voice platforms for small and medium businesses — using open-source where it makes sense to lower costs without sacrificing reliability.

Managed IT & Network Services

Keep your core infrastructure stable, secure, and documented. We focus on repeatable processes and open standards so you’re never locked into a black box.

Network Design & Management

End-to-end routing, switching, firewalls, SD-WAN, and wireless — designed for uptime and simplicity, not complexity for its own sake.

Cisco / Juniper SD-WAN Site-to-site VPN Wi-Fi for branches

Servers, Virtualization & Storage

On-premise or hosted: we design and manage VMware, Hyper-V, KVM and Proxmox environments with proper backups and DR plans.

VMware / KVM / Proxmox Windows & Linux Backups & DR

Security & Access

Practical security controls that don’t get in the way of your team — from firewalls and MFA to VPNs and least-privilege access.

Firewalls Zero-trust friendly VPN & MFA

Voice, PBX, and SIP Trunking

From traditional desk phones to softphones and contact centers, we design and support open, flexible voice systems that belong to you — not to a carrier contract.

Hosted or On-Prem PBX

Multi-tenant PBX platforms built on proven open-source technologies — with call routing, IVRs, voicemail, and reporting tailored to how you actually work.

  • Design and deployment of PBX and SBC architectures
  • SIP trunking and carrier integration
  • Secure remote phones and softphone access
  • Monitoring, alerting, and capacity planning

Better Call Experience for Customers

We map your call flows to real business outcomes: reduced missed calls, faster routing to the right person, and simple reporting for managers.

  • Multi-site call routing and failover
  • Queueing, hunt groups, and after-hours routing
  • Integration options with CRMs and ticketing platforms
  • Options for recording and quality monitoring

How We Work with You

We keep things clear and straightforward. You’ll always know what’s in place, what’s changing, and why.

Practical, 1-to-1 Engagement

You work directly with an engineer who understands your environment, not a rotating call-center queue. Communication stays simple and transparent.

  • Discovery: review of current network, servers, and voice setup
  • Roadmap: short, realistic phases with clear outcomes
  • Execution: changes tested, documented, and communicated
  • Ongoing: monitoring, patching, and periodic health checks

Why 1 to 1 Tech Solutions

We combine enterprise-grade experience with a small-team mindset. That means high standards, less overhead, and solutions that fit your business instead of forcing you to fit the tool.

  • 15+ years experience across networks, servers, and voice
  • Focus on small and medium businesses in Michigan and beyond
  • Open-source friendly to keep licensing costs under control
  • Straightforward documentation and knowledge transfer

Engagement Options

We keep pricing simple and transparent. Exact numbers depend on user count, locations, and environment complexity — but these models give you a starting point.

Project-Based

Ideal for one-time upgrades, migrations, or new office builds. Clear scope, clear deliverables, and a focus on leaving things better documented than we found them.

Fixed or T&M · scoped per project

  • Network or PBX redesign
  • New site deployment
  • Firewall / VPN refresh

Managed Services

Ongoing monitoring, patching, and support for network, servers, and voice — so your team can focus on customers, not tickets.

Monthly retainer · sized to your environment

  • Proactive alerts and remediation
  • Monthly health summaries
  • Preferred rates for project work

Advisory / Virtual IT Lead

Strategic guidance for owners and managers who need senior-level input without a full-time IT director on payroll.

Flexible · monthly or quarterly

  • Architecture and vendor review
  • Budgeting and roadmap planning
  • Second opinions on big decisions

Ready for ballpark numbers? Send us an Email including your user count, number of locations, and current platforms. We’ll come back with ranges and options, not a hard sell.

Let’s Talk About Your Environment

Send a quick outline of your current setup and what you’d like to improve. We’ll follow up with a short call to discuss options and prioritize next steps.

📧 info@1-1solutions.com

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